Minimum Requirements:

• Valid driver’s license and own vehicle
• 3–5 years of experience in sales administration, quoting, and/or production.
• 5+ years’ experience managing a team in a fast-paced environment.
• Ability to meet deadlines and perform effectively under pressure.
• Strong financial acumen and analytical skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and familiarity with Netsuite, Accpac, or Sage is advantageous.
• Knowledge of CI and CAD approvals will be beneficial.

Key Responsibilities:

• Act as the primary contact for a high-level corporate client, ensuring exceptional service delivery.
• Identify and secure bespoke, stock, and ad hoc orders to drive sales.
• Provide first-line telephonic assistance to customers and identify new sales opportunities.
• Work closely with the brand experience team to ensure seamless execution of branding projects.
• Support off-site events, trade shows, and conferences (weekends and evenings may be required).
• Manage the end-to-end production process, ensuring orders are delivered per company SLAs and client deadlines.
• Negotiate with suppliers to secure optimal pricing and maintain beneficial GP margins.
• Ensure quote requests are correctly submitted and within agreed timeframes.
• Coordinate with internal departments to fulfill orders, ensuring high-quality branding execution.
• Approve artwork and branding elements in line with corporate identity (CI) requirements.
• Prepare and generate sales performance reports, inventory levels, and customer analytics.
• Ensure the daily update of production schedules and timely submission of documentation.
• Streamline administrative procedures to improve efficiency in sales and operations.
• Assist management with ad hoc projects and business operations as needed