1 x Customer Relations Consultant: Lesotho Citizens only needed at Rentokil Initial South Africa
Job title : 1 x Customer Relations Consultant: Lesotho Citizens only
Job Location : Free State, Bloemfontein
Deadline : April 27, 2024
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Requirements:
- Achievement or improvement of retention budgets & growth rate
- Maintain complete records of all activities regarding customer, creating a relevant and historic database
- Make every effort to encourage our existing client base to retain our services by building and maintaining professional client relationships
- Adherence to Company and Divisional standard in terms of hours of work, minimum performance standards, reporting, completion of relevant documentation, use of company assets and policies
- Flag losses/reductions received
- Notify Service Planners and Regional Admin Manager of all handovers, liquidations and closures immediately
- Weekly reporting of terminations to Branch Manager / Regional Admin Manager
- Must be customer focused / orientated – both external and internal customers Proactively address customer needs and complaints Have integrity / be reliable
- Self confident / assertive
- Communicates well across all levels (both written and verbal)
- Be able to plan and prioritise own work skills
- Problem solving / solution driven
- Deadline driven and ability to work towards targets/KPIs
- Numeric acumen
- Selling/Negotiation skills
- Matric certificate or equivalent
- Unendorsed valid Code B driver’s license
- Excellent Computer literacy skills – MS Office (Word/Excel and Gmail)
- Min 3 year proven work experience in a similar role
How to Apply for this Offer
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