Main purpose of role

• Responsible for our key clients, to retain and grow our existing business and deliver on our retention and sales growth strategy for SSA & Zambia specific trade lane. Develop Africa growth within cross trade and ocean development into and out of Africa.

Job related requirements.

• To meet or exceed personal growth/ development targets with an acceptable profit and risk profile to contribute to the overall business target – All responsible business units.
• Understand and identify key stakeholders within the industry and build relationships at all levels as well as with industry bodies.
• Work closely with all business units to develop customized solutions that differentiate DSV in the market.
• Manage and grow the Cross Border markets (BLNE countries, Zambia, Zimbabwe, Malawi, Mozambique, Angola, Tanzania & DRC)
• Manage and grow the DSV Africa Service trade lanes development pipeline (Zimbabwe, Botswana, Namibia, Zambia, Malawi & DRC) of new business opportunities and ensure targets are achieved for each financial year.
• Manage and grow the Zambia markets (Copperbelt specifically)
• Ownership of the tender process for all opportunities.
• Keep updated with DSV Global and country specific developments and legislation that could impact trade with existing and potential clients.
• Competitor analysis and market data analysis to ensure continuous improvement and enhancement to the value proposition.
• Knowledge of regulatory compliance and requirements on key trade lanes servicing the SSA trade.
• Ensure deadlines are met and able to positively influence internal stakeholders to achieve the result.
• Create, execute, and deliver on the sales strategy within Africa by identifying and sourcing profitable new business opportunities.
• Mitigate risk by ensuring detailed implementation of projects and new business within the business.
• Coordinating skilled resources to deliver on retention and sales growth strategy in general.
• Monthly reporting internally to all stakeholders
• Support operational teams in industry related questions/requirements (point of escalation)
• Support and initiate sales initiatives/sales staff in gaining or retaining clients.
• Able to travel nationally, regionally, and internationally when required.
• Strong negotiation skills.
• Proven track record of sales achievement and existing customer retention at a senior level within supply chain

Added Advantages

• BCOM or Diploma in Logistics
• Sales / Marketing / Supply Chain or Logistics Management Qualification
• MS Dynamics
• Vast SSA experience operationally and pricing capabilities
• Ability to put together solutions in a highly competitive and pressurized industry.

Tertiary Qualification and experience

• Proven track record in working towards and meeting sales growth targets.
• Minimum 5-10 years’ experience within the logistics/supply chain industry.
• Proven track record in responding to tenders in a procurement environment.
• Matric (essential)

Computer packages

• Basic computer operating skills is an essential
• Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook