Duties and responsibilities

• Draft offers and electronically forward copy of agreement of lease and tenant criteria documents.
• Follow up on outstanding lease agreements and on FICA documentation. 
• Draft lease agreements i.e., renewals / new lets, cessions, cancellations, addendums, parking agreements and related documents.
• Liaise with tenants, Portfolio Manager, Leasing Manager, Credit Controllers, and agents about lease agreements.
• Ensure correct loading of agreements on the system.
• Ensure the correct loading of debit orders. 
• Open and up keep tenants’ files. 
• Attend to lease audits.
• Complete and up keep outstanding lease reports as well as reports on new lets and renewals already concluded. 
• Assist Portfolio Manager and SBU as and when required. 
• Advise meter readers of any changes. 
• Assist with compilation of the monthly report packs. 
• Assist with the budget process. 
• Perform secretarial functions when requested. 
• Assist with deposit refunds and returning of bank guarantees. 
• Calculate annual and insurance rates adjustments for loading onto MRI. 
• Prepare renewal sheets with information on current and budgeted charges.
• Prepare take back inspection reports and notify Building and Leasing Managers. 
• Write housekeeping letters and reports. 
• Attend to tenant queries on range of issues including but not limited to housekeeping, building faults, electricity / water queries (RMS), account queries. 
• Weekly reporting on outstanding offers / leases / FICA. 
• Monthly reporting on GLA / vacancy movements.

Requirements

Experience 

• 2-3 years of experience in a documentation and secretarial environment or similar environment.
• Knowledge of leasing process and documentation will be an advantage.

Qualifications

• Post matric qualification in Property Management or equivalent diploma/degree is a prerequisite.

Competencies

• Computer literacy
• Ability to draw schedules/reports on system
• Good communication skills – written and verbal
• Time management skills
• A good mix of interpersonal and administrative skills
• Good problem-solving skills
• Excellent touch-typing skills with a high accuracy rate