Job Description
Where do you fit in?

We are looking for a Senior Manager, Performance & Project Management to lead Project Managers and Associate Project Managers. This role involves managing a team aligned with customer portfolios or regions.

What You Will Do:

• Ensure resource efficiency and balanced utilization.
• Onboard, coach, and mentor APM/PMs.
• Meet customer requirements and standards.
• Understand customer contracts and deliverables.
• Act as the first point of escalation for customers.
• Ensure project milestones are achieved.
• Manage GPMs daily.
• Approve timesheets and vacation requests.
• Ensure team compliance with training and processes.
• Collaborate across functions to support project delivery.
• Partner with the Commercial Team for Strategic Planning.
• Participate in client Governance and KPIs.
• Drive process improvement activities.
• Manage the personal development and performance of direct reports.
• Ensure compliance with Company Procedures.
• Uphold company values focused on People, Clients, and Performance.

What You’ll Bring:

• Leadership through influence.
• Decision-making aligned with Signant values.
• Effective management of customer escalations.
• Bachelor’s degree or equivalent experience.
• Strategic thinking abilities.
• Deep knowledge of project management.
• Ability to influence profitability and efficiency.
• Exceptional leadership and communication skills.
• Problem and dispute resolution skills.
• Experience managing a team using complex data.
• Mentoring and coaching abilities.
• Excellent time management and organizational skills.
• Proficiency in English, both spoken and written.
• Initiative and independence.

Desirable:

• Background in Pharmaceuticals, Medical Education, or CRO.
• Experience in clinical trials/life sciences.
• Understanding of the clinical research environment and GCP principles.
• PMP or equivalent certification.

Ways to Succeed at Signant:

• Problem-solving and a can-do attitude.
• Motivation to work in a fast-growing global company.
• Self-driven and eager to learn.
• Excellent communication skills in English.
• Enjoy sharing knowledge to advance organizational learning.