Key Responsibilities:

Team Leadership:

• Manage and lead a team of developers and technical experts.
• Provide coaching, mentorship, and guidance to team members to enhance their skills and performance.
• Foster a collaborative and results-oriented team culture.
• Conduct regular performance reviews with team members.
• Build positive and collaborative relationships with vendors to achieve mutual goals. 

Project Management:

• Oversee and coordinate multiple implementation projects and change requests in collaboration with the Project Office team.
• Set project priorities, allocate resources, and ensure projects are completed on time and within budget.
• Monitor project progress, identify issues, and implement solutions to ensure successful project delivery.

Business Stakeholder Engagement:

• Build and maintain strong business stakeholder relationships.
• Understand the business’ merchandising and supply chain requirements and collaborate with the team to tailor solutions to meet business needs.
• Deliver high-quality services and solutions to ensure business satisfaction.

Technical Expertise:

• Provide technical guidance and expertise to the team and business when needed.
• Troubleshoot complex issues, optimize system performance, and ensure the integrity and security of data.

Documentation and Reporting:

• Maintain up-to-date documentation, status reports, and IT and business-related artefacts.
• Provide regular updates and reports to senior management on team performance, problem areas and project status.

Minimum requirements

Skills, Experience and Job Related knowledge:

• Qualification in a relevant field (e.g. Information Technology, Project management, Business analysis or Supply Chain Management).
• Previous leadership experience in a similar role.
• Strong project management and team leadership skills.
• Excellent communication and interpersonal skills.
• Problem-solving and analytical capabilities.
• Client-focused mindset with a commitment to delivering exceptional service.
• Experience with ERP systems and Merchandising and Supply chain management software.
• Experience in RPG programming
• Extensive experience with SQL in both Windows and Oracle environments.