System Support Specialist needed at TotalEnergies
TotalEnergies’s job vacancy, Career and Recruitment
Job title : System Support Specialist jobs in Gauteng
Job Location : Gauteng, Johannesburg
Deadline : August 14, 2022
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Job Description
- The Logistics and Transport department seeks to appoint a System Support Specialist to join the Business Support team.
As a System Support Specialist, you will be responsible for the following activities
- Provide support to all Logistics staff about System related issues, (which include EDI and SAM and any other system that will be implemented).
- Assist with development issues regarding changes / upgrades / modifications to the systems.
- Maintain system security on behalf of the department by providing access to new employees and ensuring users have the correct menus and controlled access to perform their duties.
- Facilitate the change management process for users regarding changes in the system.
- Provide system support to staff by focusing on end users.
- Conduct or assist in ad-hoc projects related to system and business processes.
- Run and analyse reports for SAM and EDI.
- Ensure the continued availability of the EDI and SAM system.
- Maintain Master Data on SAM and EDI.
- Implementation new Plants on SAM.
- Provide system training (SAM and EDI) to all staff or end users.
- Manage projects relating to new enhancements on SAM and EDI.
- Liase with external consultants with regards to changes of the systems.
- Investigate and resolve queries / discrepancies raised by either the plant and/or external customers.
- Weekly reporting on processing status. (SAM and EDI KPI).
- Update SAM and EDI training manuals.
- Perform any other duties as reasonably requested by the Procedure and Methods Manager.
HSEQ
- Ensure constant adherence and compliances to the Company’s HSEQ and security standards, any local by-laws and government legislation so as to minimize all risk pertaining to the company’s assets, be an excellent corporate citizen and ensure the safety of all people.
Governance
- Ensure efficient customer service by resolving all customer queries expediently thereby contributing to improved customer perceptions.
Context and environment
- EDI system is not interfaced with HARMONIE SAP
- EDI SAM Interface with Cape Town and Sasolburg plant.
- EDI SAM integrated
- Ensure continued availability of EDI /SAM
- Ensure continued link with Other Oil Companies
- KPI’s Weekly EDI and SAM
- Mobility Tool: 24/7
Candidate profile
Required experience, qualifications, skills and attributes:
- Diploma in Information systems and or a minimum of at least 5 years’ experience in the petrochemical environment within the IS Domain
- Experience in project management.
- Experience in managing and implementing systems.
- Power BI knowledge
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply online