Travel Assistant needed at Zutari
Zutari’s job vacancy, Career and Recruitment
Job title : Travel Assistant jobs in Gauteng
Job Location : Gauteng, Pretoria
Deadline : September 04, 2022
Quick Recommended Links
About the role
passionately process travel requests from designated Zutari travellers, in accordance with the Zutari Travel Guidelines & Directives and our Company’s internal processes, ensuring that the travellers feel confident that the best options have been given for them to make an informed decision.
Role Responsibilities
- Process and respond promptly to all travel requests ensuring that the travellers’ specifications and requirements are met.
- Ensure that travellers are informed at first contact of all travel requirements specific to a destination.
- Carefully check all documents for accuracy and quality and submit to the travellers/travel bookers within prescribed time frames.
- Understand and apply all technology used for operational effectiveness.
- Apply fare and system knowledge to source the most cost-effective fares.
- Process all visa requirements, where applicable.
- Continuously check and/or monitor changes to traveller’s passenger profile sheets, update and advise line manager.
- Clear to-do list (Q) at least three times a day.
- Utilise preferred suppliers for the provision of services, where possible.
- Proactively monitor industry-related issues and advise clients accordingly.
- Understand and apply Zutari-specific policies and procedures.
- Report all incidents affecting/involving travellers and take regular guidance from the Line Manager.
- Build confidence in travellers, ensuring they are delighted with the information received.
Minimum requirements
- Grade 12 of schooling or similar as appropriate globally.
- Minimum of 3 to 5 years experience
- Competent in English business writing and able to communicate by email or telephonically, internally, and externally to persons at different levels (e.g., travel bookers, travellers, suppliers).
- Travel Agent certification will be an advantage
- All Global distribution training i.e., Amadeus, Travel Port etc will also be an advantage.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply online