Job Purpose
The Administrator/Course Coordinator would be responsible for the administration and registrations for courses, webinars, or workshops the institution offers.

Education and Qualification Requirements

Minimum education (essential)

•  National Senior Certificate

Minimum applicable experience (years)

•  4-7 years

Required nature of experience

•  Administration
•  Event/course coordination (face-to-face and online)
•  Client support

Skills and Knowledge (essential)

•  MS Office
•  Excellent analytical and problem-solving skills.
•  Strong communication and interpersonal skills.
•  Proficient in Afrikaans and English.
•  Ability to work collaboratively in a team environment.
•  Highly organized, detail-oriented, and able to manage multiple priorities.
•  Have a growth mindset (being teachable).

Other

•  Valid driver’s license and road-worthy vehicle.

Key Performance Areas
Administration and Client Support:

•  Provide telephonic support to clients.
•  Communicate with clients via email.
•  Handle filing and document organization.
•  Coordinate the printing of course notes.
•  Register clients for courses, webinars, or workshops.
•  Assist the office manager with various administrative tasks.

Course Coordination:

•  Prepare and calculate quotes for clients.
•  Manage registrations for courses, webinars, or workshops.
•  Organize study materials and arrange courier delivery to clients.
•  Maintain up-to-date registration lists.
•  Zoom invites for courses, webinars, or workshops.
•  Send confirmations to clients attending courses, webinars, or workshops.
•  Liaise with lecturers and keep them up to date.
•  Provide training to new lecturers on the Zoom platform.
•  Record Zoom courses, webinars, or workshops.
•  Administer Zoom courses, webinars, or workshops, including access links and passcodes for clients.
•  Issue certificates of attendance for courses, webinars, or workshops.
•  Coordinate with guest speakers for courses, webinars, or workshops.

Travel Arrangements:

•  Arrange venues and catering for any in-person courses or workshops.
•  Book flights, accommodation, and car rentals for lecturers.
•  Coordinate event assistants for courses and workshops in other provinces.
•  Ensure clients and lecturers have all necessary logistical information for the courses or workshops (location, date, time, venue details, maps, etc.).