Job title : Administrator: Lost Property
Job Location : Gauteng, Johannesburg
Deadline : July 14, 2024
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RESPONSIBILTIES:
- Collect passengers’ lost property from FlySafair stations;
- Sort lost property according to time periods of loss;
- Contact passengers where possible to liaise for collection of property;
- Communicate with passengers who have reported lost items;
- Return identified lost property to airports for passenger’s collection;
- Assist with the delivery of lost property to couriers for passenger collection where required;
- Identify and track owners of lost Identification documents and passports;
- Assist with queries relating to lost property from the Call Center Team and baggage handlers;
- Document and categorise lost items;
- Maintaining record and logs of lost and found items
- Follow procedures for handling valuable or sensitive lost items;
- Coordinate with other departments or authorities as needed (e.g., security, airlines, law enforcement);
- Keep the lost and found area organized and accessible;
- Provide assistance and information to passengers regarding lost property policies and procedures.
REQUIREMENTS:
- Grade 12;
- Proficient in the use of Microsoft Office (Word, Outlook, Excel);
- Good office administration skills;
- Must have a valid Driver’s License;
- Good communication skills (written and verbal).
PERSONAL ATTRIBUTES:
- Professional;
- Integrity;
- Strong organization skills;
- Attention to detail;
- Ability to work proactively and unsupervised;
- Immaculate timekeeping;
- Honest and trustworthy.
How to Apply for this Offer
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