Job title : Agent: Client Care
Job Location : Gauteng, Johannesburg
Deadline : October 24, 2024
Quick Recommended Links
Purpose Statement
- To provide administrative service and support to Capitec Bank’s clients; utilizing product knowledge to attend to enquiries and complaints relating to account information and card transactions.
- To provide support to all clients making use of Capitec Bank’s Internet Banking and Mobile Banking services.
Experience
Minimum:
- 1 – 2 years inbound contact centre
- Customer service experience
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- n/a
Knowledge
Minimum:
- Call centre processes and procedures
- Customer care and service protocol
Skills
- Communications Skills
- Problem solving skills
- Telephonic / Call skills
- Attention to Detail
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- Customer Service jobs
Apply for job
Related Jobs
Email Me Jobs Like These
New Job Alert
Never miss a chance!
Let us know your job expectations, so we can find you jobs better!
Showing 1–10 of 86 jobs