Job Description

• Responsible for managing store managers & leading teams in the execution of strategies to achieve area targets and create business opportunities. 

Responsibilities

Leadership:

• Lead & empower a designated team of store managers in order to achieve the Operations strategy & imperatives.
• Recruit & facilitate individuals with a key focus on Talent Management in order to have a robust succession plan.
• Drive performance through reward and recognition & manage poor performance to improve engagement.
• Customer Strategy:
• Lead a designated team to execute customer-related strategies & maintain standards in order to achieve high levels of customer satisfaction.
• Drive the business values in order to create a culture of brand ambassadors & to improve employee engagement.
• Sales Growth Profitability:
• Analyse various financial reports in order to identify opportunities to increase sales and profit.
• Business Opportunities:
• Identify new store opportunities to generate non-comparable sales.
• Analyse current processes & procedures in order to identify improvements & efficiencies.
• Feedback on potential product opportunities to merchant teams in order to increase sales.

Qualifications
Relevant Tertiary Qualification.

• 5 Years management experience as a Store Manager and with a portfolio of R50Mil or more
• Business Acumen.
• Microsoft Office.
• Computer Literacy.
• Leadership Skills
• Business understanding of the Sheet Street Customer, Profit and loss, Basic Labour Law, Retail Merchandise Cycle & the Customer Journey.