Job Objectives:

• Learn and apply the principles of effective store management.
• Assist in driving sales and profitability while upholding the highest standards of customer service
• Contribute to the recruitment, training and development of team members.
• Support operation initiatives in accordance with the company policies and procedures.
• Participate in inventory management and merchandising strategies to optimize sales.

Task Information:

• Training and Development – Engage in a structured training program to learn all aspects of store operations, team management and customer engagement.
• Operational Support – Learn how to assist in managing daily store functions, including opening and closing procedures, cash handling and stock management.
• Customer Relations – Learn how to help ensure customer satisfaction by addressing inquiries and resolving complaints efficiently.
• Sales Monitoring – Learn how to participate in analysing sales reports and metrics to identify opportunities for improvement.
• Visual Merchandising – Learn how to support the maintenance of appealing product displays aligned with company standards.
• Regulatory Compliance – Learn how to adhere to health and safety regulations and company policies to ensure a safe shopping environment.

Qualifications

• Grade 12/Matric
• A diploma/degree in Business Management, Retail Management or related field is advantageous.
• Relevant experience can substitute for formal qualifications

Experience

• Previous experience in retail of customer service roles is preferred.
• Demonstrated interest in pursuing a career in retail management is essential.