Key Responsibilities:

• Promotion of Concept: Develop and implement strategies to promote the company’s concept among potential clients through various channels, including digital marketing, events, and networking opportunities.
• Client Liaison: Serve as the primary point of contact for clients, maintaining regular communication to address inquiries, provide assistance and ensure client satisfaction
• Merchandise Sales: Facilitate merchandise sales during seasonal timeframes, actively promoting products and maximizing sales opportunities
• Deadline-related Administrative Duties: Manage administrative tasks related to deadlines, including scheduling appointments, organizing documents, and ensuring timely completion of tasks
• Problem Identification and Resolution: Identify problem areas within marketing, sales, and administrative processes and develop action plans to address them effectively.
• Generating New Business: Proactively seek out new business opportunities through prospecting, networking, and lead generation activities.
• Daily and Weekly Planning: Plan and implement daily and weekly activities to meet objectives, providing feedback on progress and adjusting strategies as needed.
• Administrative Support: Provide support for various administrative tasks as required
• Progress Reporting: Prepare detailed weekly progress reports
• Training: Assist in the training of team members on sales techniques, product knowledge, and company policies and procedures
• Client-related Promotional Planning: Collaborate with the marketing team to plan and execute promotional activities targeted at existing clients to drive engagement and loyalty
• Managing Client Queries: Respond to client queries promptly and efficiently, escalating issues internally as needed to ensure timely resolution

Criteria:

• Matric and a post-matric certificate or degree with an excellent employment track record
• Strong interpersonal skills with the ability to build rapport and relationships with clients and colleagues
• High level of proficiency in the English language (written and verbal)
• Excellent telephone etiquette and communication skills
• Excellent computer literacy (MS Office) at least

Other:

• Corporate image and grooming is pivotal in this role
• In-depth training relevant to the product will be given from the outset
• Candidates who reside within close proximity to Stellenbosch will be considered as this is an office based position