Responsibilities:

• Defining the methodologies, techniques, and tools that Business Analysts (BAs) should use to gather, document, and analyse business requirements.
• Establish a set of standards and best practices for performing business analysis.
• Facilitating workshops, collecting, and documenting business requirements
• Analyse data, processes, and systems to identify areas for improvement or optimization.
• Encouraging collaboration and effective communication among BAs, other departments, stakeholders, and project teams. This can include regular meetings, knowledge sharing.
• Providing templates and guidelines for documenting requirements, process flows, use cases, and other relevant business analysis artifacts.
• Ensuring that business analysis activities align with project management processes and timelines, helping to define and prioritize requirements for projects.

 Minimum Requirements:

• BCom / BSc degree or equivalent qualification
• Minimum of 5 years’ Business Analysis experience
• Minimum of 2 years Team Leadership experience
• 5+ years’ experience of Microsoft technologies (Windows, SharePoint, MS-365, MS-Teams, Power Apps, etc.).
• Integration experience (API design, integration between on-premise and cloud and multiple service provider platforms)
• Knowledge and familiarity with common programming languages such as C#, Python or Java would be an advantage
• Financial/Insurance industry experience will be advantageous

 Competencies:

• Policy, product, and systems knowledge
• Planning and organizing skills
• Problem solving and analysis
• Interpersonal skills
• Computer literate and excel skills
• Team player
• Good communication skills (verbal and written)