Description
Receive Cash

•  Receive deposits and update on the applicable systems.
•  Comply with all policies and procedures to eliminate any possible risks to the company and the customer.

Prepare Cash on the applicable system

•  Check container/Bag for any damages or interferences and report all anomalies to Team Controller.
•  Acknowledge container/bag on applicable system.
•  Process all deposits in line with the agreed upon banks SLAs and SOPs on the applicable system.
•  Prep workstation accurately for effective and efficient note counting.

Note Sorting

•  Sort all prepped deposits/notes for (FDP/ACDP) on the same day, within the cut off times.
•  Send rejected notes to the Reject Teller together with the PCD cards, deposit slips and stop loss bag to verify and balance

Reconciliation of ACDP deposits.

•  Perform a reconciliation of all notes rejected in order to validate the information
•  Manually check all rejected notes for counterfeits, dye-stained and mutilated notes
•  Perform cash transfers to vaults
•  Perform end of day balancing/ reconciliation of all cash received
•  Handle all transactions including shortages and surpluses according to SOPs

Desktop deposit processing

•  Check container/Bag for damage /tamper, report anomalies to Team Controller.
•  Acknowledge container/bag on applicable system.
•  All deposits must be kept separate per customer at all times and all deposits must be processed on the same day received by the customer.
•  All deposits must be processed and balanced on the applicable system
•  Perform end of day balancing/ reconciliation of all cash received
•  All transactions, including shortages and surpluses must be handled according to SOPS
•  Accurate prepping must be done to enable effective and efficient note counting

Sachet and Process Coin

•  Process bulk coin deposits in accordance with SBV’s policies and Procedures
•  Sort and process teller coin transfers

Bank system Integrated deposit processing

•  Validate all transactions linked to system integrations as per banks SLA
•  Inform client services of account numbers not linked to bank system to avoid delays in crediting the customer
•  Verify deposit account number to eliminate losses or misposts
•  Escalate system downtime/delayed batches to team controller

Payroll and change

•  Payroll / change transactions must be processed in accordance with SLA per customer
•  Report all discrepancies to the Team Controller timeously
•  Floats must be sealed in drop safe bags along with float packing slips and placed into trolleys as per client requirement
•  Payroll entries to be processed within the banks SLA timeframes
•  Maintain all equipment by reporting any defects on equipment to the Team Controller
•  Obtain banks authorization prior to despatching as per SOP

Prepack/Treasury

•  Assist with the accurate packing and unpacking of Bank and ATM Cash.
•  Manage consumables in line with packing requirements.
•  Confirm that the bag and Seal numbers are properly recorded.

Manage Equipment

•  Utilise equipment according to Standard Operating Procedures (SOPS), protecting and taking care of company assets

Requirements
Minimum Requirements:

Work Experience

•  6 months previous cashier/teller experience (Advantageous)

 Education

•  Grade 12 with Maths Literacy

Special Training Or Requirements

•  Successfully completed SBV Cash Processor train

Behavioral Competencies Required

• Analytical- and Critical Thinking ability
• Vermal-, Non-verbal and Written Communication Skills
• Must have the ability for Time Management
• Must have relationship and alliance building skills / social intelligence
• Must have the ability for managing assignments and recourses
• Must be able to manage rick
• Must have the ability for quality management