Description

SBV is looking to employ individuals who will be responsible for receiving, preparing and processing of all Retail and Wholesale deposits, in order to ensure efficient and accurate value to the customer and to the company. 

Receiving and allocation of work

• Receiving and distribution of work
• Workflow management
• Balancing WIP (Work in progress)

Receive Cash

• Compare physical container/seal number to CIT handover receipt book
•  Check for damaged / tampered containers/bags, report anomalies to Supervisor/Team Leader
•  Sign CIT receipt book and keep original
•  Receive container/bags on receiving module on applicable system
•  Transfer container/bag to Holding supervisor/Teller on applicable system
•  Comply with all policies and procedures to eliminate any possible risks to the company and the custome

Prepping

• Check container/Bag for damage /tamper, report anomalies to Supervisor/team leader
•  Acknowledge container/bag on internal system
•  All deposits must be kept separate per customer at all times and all deposits must be processed on the same day received by the customer
•  All deposits must be processed on the applicable system (e.g. VMS (FDP Module using header cards), ISA (ACDP using header and trailer cards) and sent to Notes sorting in a prepping box together with deposit slip, stop loss bag and PCD cards.
•  Comply with all Standard operating Policies and Procedures (SOPS) to eliminate any possible risks to the company and to customers
•  Accurate prepping must be done to enable effective and efficient note counting

Counting Cash

• Counting all type of deposits
•  Drops
•  Till by Till
•  Bulk, Stoploss bags, etc.
•  Payroll / Float packing
•  Walk in clients
•  Specie / Coins
•  Cash devices
•  My SBV, CSS, COL and etc. (Counting, data capturing and realising, etc.)
• Any other additional deposits as per business requirement
•  Forex

Note Sorting

• All deposits/notes (retail and wholesale) prepped for (FDP/ACDP) must be sorted the same day and within the cut off times.
•  Rejected notes must be sent to the Cash Processor Together with the PCD cards and deposit slip and stop loss bag in the prepping box to verify and balance.
•  Comply with all Standard operating Policies and Procedures (SOPS) to eliminate any possible risks to the company and to customers
•  Packing (making full boxes)

Wholesale

• Specie
•  Coin vault
•  Prepack (coins and notes)
•  Sachet

Desktop deposit processing

• Check container/Bag for damage /tamper, report anomalies to Supervisor/team leader
•  Acknowledge container/bag on ISA or receive on VMS
•  All deposits must be kept separate per customer at all times and all deposits must be processed on the same day received by the customer
•  All deposits must be processed and balanced on the applicable system (e.g. VMS/,ISA).
•  Perform end of day balancing/ reconciliation of all cash received
•  Ensure that all transactions, including shortages and surpluses are handled according to SOPS
•  VMS teller to send EOD cash to sell cash to Notesorting and CTV and ISA to HSTB cash with header and trailer cards to Note sorting and CTV
•  Comply with all Standard operating Policies and Procedures (SOPS) to eliminate any possible risks to the company and to customers
•  Accurate prepping must be done to enable effective and efficient note counting

Reconciliation

• Perform a reconciliation of all notes rejected in order to verify and validate
•  All rejected notes to be manually checked for counterfeits, dye-stained and mutilated notes.
•  Perform cash transfers to vaults.
•  Perform end of day balancing/ reconciliation of all cash received
•  Ensure that all transactions, including shortages and surpluses are handled according to SOPS
•  Comply with all Standard operating Policies and Procedures (SOPS) to eliminate any possible risks to the company and to customers

Manage equipment.

• Utilise equipment according to Standard Operating Procedures (SOPS) protecting and taking care of company assets.

Competencies Required

• Attention to Detail: Ability to be alert in a high-risk environment; follows detailed procedures and ensures accuracy in work and processing; carefully monitors gauges, instruments or processes; concentrates on routine work details; organises and maintains a system of records.
• Quality Control: Ability to establish high standards and measures; is able to maintain high standards despite pressing deadlines; does work right the first time and inspects work for flaws; tests new methods thoroughly; considers excellence a fundamental priority.
• Time Management: To effectively plan / schedule, coordinate and execute own work in accordance with business priorities and deadlines.
• Achievement Orientation: To be results oriented, to take action with minimal direction from others, to concentrate/focus on the task at hand, to display the necessary effort during a particular task, and to follow through energetically and with determination in order to improve performance and achieve success
• Risk Management: Ability to proactively identify risk areas / threats, to analyse such exposure to risk, to report matter to supervisor to give guidance on how to best handle it and to implement appropriate course of action to control / minimise risk.

Requirements

Minimum 

• Grade 12
• 6 – 12 Months previous cashier / teller experience advantageous
• Successfully completed SBV Training: Cash Processor

Specific

• Required to work overtime