Key Responsibilities:

The CIO is responsibility for: 

1. Strategic Leadership:  Aligning IT strategy with the overall business objectives of the organization, working closely with other C-suite executives and board members to develop long-term IT plans that support business growth, innovation, and efficiency.
2. IT Governance: Establishing and maintaining IT governance frameworks to ensure that IT investments and initiatives are aligned with the organization’s goals, compliant with regulations, and adequately managed to mitigate risks.
3. Technology Innovation:  Stays abreast of emerging technologies and trends that could impact the organization’s industry and business model. Lead efforts to explore and adopt innovative solutions that can drive competitive advantage and improve operational effectiveness.
4. Information Security: Accountable for ensuring the security of the organization’s information assets, including data, systems, and networks.  Develop and implement robust cybersecurity strategies to protect against internal and external threats, comply with regulations, and safeguard customer and corporate data.
5. IT Operations Management:  Oversees the day-to-day operations of the IT department, including infrastructure management, application development, support services, and vendor management.  Establish performance metrics and service level agreements (SLAs) to ensure that IT services meet the needs of the organization and its stakeholders.
6. Digital Transformation:  Leads digital transformation initiatives aimed at leveraging technology to improve business processes, enhance customer experiences, and drive innovation. Furthermore, collaborates with business units to identify opportunities for automation, optimization, and digitalization of workflows and services.
7. Budgeting and Resource Allocation:  Manages the IT budget and allocate resources effectively to support strategic priorities and operational needs. Prioritize investments based on ROI, risk assessment, and business value, and ensure that IT spending is optimized and aligned with organizational goals.
8. Stakeholder Engagement: Engages with internal and external stakeholders, including executives, employees, customers, partners, and vendors, to understand their needs, gather feedback, and communicate IT initiatives and accomplishments. Builds strong relationships and foster collaboration to drive business outcomes through technology.
9. Talent Development: Responsible for attracting, retaining, and developing top IT talent to support the organization’s strategic objectives.  Needs to foster a culture of continuous learning, innovation, and diversity within the IT department, and provide opportunities for professional growth and advancement.
10. Risk Management and Compliance: Needs to assess and mitigate IT-related risks, including cybersecurity threats, data breaches, system failures, and compliance violations.  Ensuring that IT policies, procedures, and controls are in place to mitigate risks and maintain regulatory compliance.

Job Requirements

Qualifications

• A relevant ICT university degree is required, relating specifically to Information Technology and Information Systems.
• A relevant post graduate degree is desirable, relating to business administration or other business management qualifications.

Experience 

• A minimum of fifteen (15) years’ experience in the ICT field of which five (5) years are in a similar role as a senior manager of an ICT department/ operations department is required.
• Proven experience of successful strategic ICT planning and execution.
• Demonstrated ability to apply IT in solving business problems.
• Experience with systems design and development from business requirements analysis through to day-to-day management.
• Proven track-record of successful implementation of ICT projects and management of service providers
• In-depth experience in the use of Microsoft systems, Microsoft software and mobile technology is essential.
• Relevant experience in the perishable produce export industry or a regulatory environment is advantageous.
• Proven experience and knowledge of cloud technologies, SaaS solutions, outsourcing including negotiating and managing such contracts with vendors.