• As a Client Support Analyst with the MRI Software Client Support team, you will have the opportunity to analyse complex software issues, engage with our worldwide client base, and provide an incredible client experience every day. In this position, you will be the primary point of contact for a broad variety of clients from financial and property management institutions, assisting with a wide range of questions and issues. MRI Software will rely on YOU to listen to and empathize with our clients and use your troubleshooting skills, technical savvy, and creativity to meet their needs and deliver a consistent, professional experience.

Skills & Other Requirements:

• Previous experience in customer service, technical support experience preferred
• Bachelor’s degree or equivalent work experience
• Client focus and a passion for support
• Creative and curious trouble shooter
• Strong organization and time management skills
• Aptitude for technology 
• Professional communication skills