Clinical Support Specialist – Cape Town needed at Stryker
Job title : Clinical Support Specialist – Cape Town
Job Location : Western Cape, Cape Town
Deadline : April 28, 2024
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What you will do:
- Service existing and new customers within theatre and clinical environments
- Provide comprehensive training on Stryker products to theatre and healthcare personnel
- Collaborate with team members and Regional Sales Manager to maintain superior customer service levels
- Manage and audit Stryker stock in theatres and hospitals, including implants, disposables, and instruments
- Implement effective asset management practices and stock rotation strategies
- Utilize clinical expertise to offer optimal solutions to customers
- Conduct trials and evaluations of products in theatre and clinical settings as required
- Implement training programs and support new business initiatives
- Develop and execute plans to achieve industry-leading customer support
- Deliver exceptional customer care to physicians, theatre staff, hospital administration, and sterilization departments
- Demonstrate excellent product knowledge and professionalism during workshops and customer interactions
- Communicate essential product features and benefits effectively to customers
- Identify customer needs and collaborate with sales colleagues to introduce new Stryker products or support
- Maintain a basic business plan outlining daily, weekly, and monthly objectives, while also understanding the local healthcare environment and regional strategy
What You Need:
- A degree in Physiology or a related field
- Ideally, a minimum of 2 years of practical experience in the medical device industry
- Proficiency in both oral and written English is indispensable; proficiency in other languages is considered advantageous
- Proficiency in MS Office programs
- Valid driving license is required for travel and client visits
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now