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Clinical Support Specialist – Cape Town needed at Stryker

Job title : Clinical Support Specialist – Cape Town

Job Location : Western Cape, Cape Town

Deadline : April 28, 2024

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What you will do:

  • Service existing and new customers within theatre and clinical environments
  • Provide comprehensive training on Stryker products to theatre and healthcare personnel
  • Collaborate with team members and Regional Sales Manager to maintain superior customer service levels
  • Manage and audit Stryker stock in theatres and hospitals, including implants, disposables, and instruments
  • Implement effective asset management practices and stock rotation strategies
  • Utilize clinical expertise to offer optimal solutions to customers
  • Conduct trials and evaluations of products in theatre and clinical settings as required
  • Implement training programs and support new business initiatives
  • Develop and execute plans to achieve industry-leading customer support
  • Deliver exceptional customer care to physicians, theatre staff, hospital administration, and sterilization departments
  • Demonstrate excellent product knowledge and professionalism during workshops and customer interactions
  • Communicate essential product features and benefits effectively to customers
  • Identify customer needs and collaborate with sales colleagues to introduce new Stryker products or support
  • Maintain a basic business plan outlining daily, weekly, and monthly objectives, while also understanding the local healthcare environment and regional strategy

What You Need:

  • A degree in Physiology or a related field
  • Ideally, a minimum of 2 years of practical experience in the medical device industry
  • Proficiency in both oral and written English is indispensable; proficiency in other languages is considered advantageous
  • Proficiency in MS Office programs
  • Valid driving license is required for travel and client visits

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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