JOB DESCRIPTION

To perform the full credit control function for chain stores and independent customers.

• FMCG chain store and independents
• Strong Numeric & reconciling skills
• Microsoft excel
• Accuracy
• Attention to detail
• Ability to plan and work independently 
• Excellent verbal & written Communication skills
• Problem solving & decision-making skills
• Organisational awareness
• Able to work overtime and weekends when required
• Customer service orientated
• Good time management skills

RESPONSIBILITIES

• To collect all outstanding debt before or on due date
• To allocate and reconcile payments
• To resolve claims and queries on customer accounts timeously
• To meet monthly debtors targets
• To provide excellent service to external & internal customers
• To perform duties according to policies and procedures
• To be a proactive, innovative member of the tea
• Customer visits when required

QUALIFICATIONS

• Senior certificate/ Matric
• A credit control qualification would be an advantage
• Minimum of 3 years’ experience with chain stores and independents in FMCG environment (Essential)
• Computer literacy:  MS Office (strong excel knowledge is a must)