Duties and responsibilities

• Collection of all outstanding debts by phoning and, where necessary, sending letters of demands to debtors.
• Ensuring that clients billing, and utilities queries are addresses timeously.
• Managing the administration on a group of receivable books
• Reconciliation of debtor’s accounts
• Ensuring that credit notes are passed timeously
• Once receipted, allocating any unallocated payments to debtor’s accounts
• Preparation of monthly payment query reports on overdue accounts
• Monthly submission of arrears and legal reports
• Dealing with attorneys, where required, to collect outstanding debts
• Acting, when necessary, as a back-up credit controller to other business units if another controller is sick and/or on leave

Requirements

Experience

• At least 5 years of credit control experience.

Qualifications

• Minimum Matric
• Credit management qualification (preferable)
• Knowledge of debtors and collection management in property

Competencies

• Must be computer literate with a sound knowledge and experience of the Microsoft package
• Excellent written and verbal communication skills
• Strong organizational abilities, accuracy, and attention to detail
• Strong numeracy skills and understanding of accounting principles
• Must be analytical with good negotiation skills

Personal Attributes

• Service orientated
• Proactive
• Highly organised
• Team player
• Highly assertive
• Ability to deal with pressure and meet deadlines
• Good interpersonal skills