Customer Manager: VKB Milling, Mpumalanga needed at VKB Group
Job title : Customer Manager: VKB Milling, Mpumalanga
Job Location : Mpumalanga,
Deadline : May 26, 2024
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Requirements
- Grade 12 or equivalent (National diploma in sales and marketing related fields)
- Computer literate
- 3 years applicable experience.
- Excellent communication, marketing skills and must be able to establish customer relationships.
- Proficiency English
- Valid Driver License
Duties and Responsibilities
- Customer-focused and sales execution excellence at customer-specific level.
- Build and maintain market share in area of sales.
- Execute sales targets against customer-specific requirements and derived sales delivery plans.
- Manage a team of Field Marketers & Merchandisers in all aspects and requirements to deliver the plan, training and control of staff is key.
- Ensure optimal execution of service commitments to customers, ensure service delivery to customers are on a high standard to ensure growth in market share.
- Meet targets as per budget for sales team as set by management.
- Weekly reporting of financial performance to management.
- Build and retain customer trade relationships at store/customer level, visit clients on a weekly basis and take orders.
- Product-specific sales focused on retail and wholesale customer level, delivering against daily sales targets.
- Day-to-day client sales services in terms of POS, activation, promotions, and demos.
- Solicit new clients on an ongoing basis and gain incremental volumes in identified areas.
- Facilitate and solving of queries and complaints and escalate unresolved issues as a matter of urgency.
- Manage costs within set parameters.
- In conjunction with the Accounts Receivable department, manage collections with customers.
- Build strong internal relationships with the Finance, Internal Sales, Production and Logistics departments.
- Manage customer expectations on deliveries.
Skills
- Analytical skills and ability
- Planning Skills
- Marketing Skills
- Communication
- Organisational skills
- Good administration skills
- Interpersonal skills
- Conflict management skills
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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