Customer Manager: VKB Milling, Mpumalanga needed at VKB Group

Job title : Customer Manager: VKB Milling, Mpumalanga

Job Location : Mpumalanga,

Deadline : May 26, 2024

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Requirements

  • Grade 12 or equivalent (National diploma in sales and marketing related fields)
  • Computer literate
  • 3 years applicable experience.
  • Excellent communication, marketing skills and must be able to establish customer relationships.
  • Proficiency English
  • Valid Driver License 

Duties and Responsibilities

  • Customer-focused and sales execution excellence at customer-specific level.
  • Build and maintain market share in area of sales.
  • Execute sales targets against customer-specific requirements and derived sales delivery plans.
  • Manage a team of Field Marketers & Merchandisers in all aspects and requirements to deliver the plan, training and control of staff is key.
  • Ensure optimal execution of service commitments to customers, ensure service delivery to customers are on a high standard to ensure growth in market share.
  • Meet targets as per budget for sales team as set by management.
  • Weekly reporting of financial performance to management.
  • Build and retain customer trade relationships at store/customer level, visit clients on a weekly basis and take orders.
  • Product-specific sales focused on retail and wholesale customer level, delivering against daily sales targets.
  • Day-to-day client sales services in terms of POS, activation, promotions, and demos.
  • Solicit new clients on an ongoing basis and gain incremental volumes in identified areas. 
  • Facilitate and solving of queries and complaints and escalate unresolved issues as a matter of urgency.
  • Manage costs within set parameters.
  • In conjunction with the Accounts Receivable department, manage collections with customers.
  • Build strong internal relationships with the Finance, Internal Sales, Production and Logistics departments.
  • Manage customer expectations on deliveries.

Skills

  • Analytical skills and ability
  • Planning Skills
  • Marketing Skills
  • Communication
  • Organisational skills
  • Good administration skills
  • Interpersonal skills
  • Conflict management skills 

How to Apply for this Offer

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