Job title : Customer Service Manager
Job Location : Western Cape,
Deadline : October 30, 2024
Quick Recommended Links
- Provide exceptional Customer Service and uphold the company values with the community
- Matric
- 12-18 months face-to-face customer service experience
- Driver’s License
Competencies
- Self-driven
- Basic computer literate (MS Office) ·
- High energy levels·
- High attention to detail·
- Ability to think on your feet when resolving problems·
- Customer service centric·
- Sense of urgency·
- Professional·
- Analytical skills·
- Good communication skills·
- Good intrapersonal skills·
- Customer service ethos·
- Gain understanding on the process of handling customer complaints via different mediums·
- Understand the SOP governing the public liability process·
- Basic knowledge on food safety procedures·
- In-depth knowledge on the roles of the CSM and the community
- Customer Service
- Informal and formal feedback
- Customer Complain Chart
- Store Standards
- SOPs
- Communication
- Informal and formal feedback
- Training
- Customer Complaints Chart
- Store Audits
- Social Responsibility
- Informal and formal feedback
- Local Newspaper
- Administration
- Informal and formal feedback
- Ad-hoc Projects
- Project Plans
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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