Your responsibilities include :

• Leads operations training for new and current employees
• Tracks employee progress and assists in analysing training program effectiveness
• Collaborate with the DC leadership team to identify staff training and development needs for improved performance and provide resources and trainings to meet those needs.
• Assist in the coaching of staff towards meeting and exceeding performance expectations for quantity, quality, timeliness, and efficiency
• Conduct on-the-job training and employee orientation including Safety Methods Training and Production Standards for company employees in the Operations department
• Demonstrate, train and enforce Operational “Best Practices”
• Assist supervisors and management staff with people development.
• Identify areas that need the most improvement and report to supervisor for quality enhancement
• Drive and implement a multi skilling program
• Assist with annual performance review
• Assist in rolling-our the company training program ( my academy)
• Ensure SOP are adhered to
• Routinely audit Operational SOP
• Develop training material for new equipment and processes
• Train and support the understanding of operational KPI
• Works on ad hoc projects and events.
• Preparation of management reports
• Collaborate with project and operations managers
• Design, implement, and train on newly designed processes
• Constant engagement with the workforce on the operational floor to evaluate SOP adherence and training requirements 

Qualifications and experience:

• Degree/Diploma in HR / Supply Chain / Operations management / Industrial engineering or similar
• 3-5 years field experience in staff training / staff development within a Supply Chain / Manufacturing environment
• Experience in BEST OPERATING PRACTICES
• Experience in Continuous improvement / Six Sigma
• Strong People management affinity
• Warehousing and FMCG experience beneficial
• WMS systems experience beneficial 

Skills required :

• Solutions-oriented, can-do attitude; self-motivated
• Excellent communication skills, both written and spoken
• Comfortable with change and excellent team player
• Comfortable with learning and adapting to new systems
• Experience in the management of staff
• Strong administration skills
• Computer Literate (Intermediate to Advance Excel skills, PowerPoint presentations skills, MS Word, Microsoft Outlook and Microsoft Project Management)