Duties and Responsibilities:

• Manage and optimize multiple Shopify websites across different international markets, ensuring exceptional user experience on both desktop and mobile platforms
• Develop and oversee digital campaigns, including strategic planning, execution, and performance analysis
• Create and manage customer journey communications, including welcome sequences, waitlist management, and post-purchase experiences
• Monitor and improve website performance metrics, implementing new features and resolving technical issues
• Manage relationships with digital media partners and oversee paid media budget allocation
• Analyze performance data and provide regular, actionable reporting to inform strategic decisions
• Identify and respond to customer and industry trends, continuously optimizing the digital experience
• Brief and coordinate with digital partners to implement new features and improvements

Requirements:

• Relevant tertiary qualification
• 2-3 years minimum experience in e-commerce website management
• Proven experience with CMS platforms, particularly Shopify
• Strong analytical skills with the ability to translate data into actionable recommendations
• Strong understanding of luxury branding and digital product management
• Demonstrated ability to maintain high standards