Minimum Requirements…

Essential:

• Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50% 

Job Specification…

• Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant. 
• A pharmacist’s assistant registered in the category pharmacist’s assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:
• The sale of Schedule 1 medicines or scheduled substances.
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
• Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
• Any other duties assigned to them by the Dispensary Manager.
• Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
• Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
• Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
• Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
• Assist with call centre scripts and patient service telephone calls.
• Provide information to individuals in order to promote health.
• Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
• Report on low – / out of stock levels and stock errors to the dispensary manager.
• Receive dispensary stock in accordance with the SOP set out by the company.

Competencies

Essential:

• English and 2nd language – Read, write and speak.
• Time management, deadline driven, dealing with pressure, attention to detail.
• Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest.
• Computer, numerical skills.

Advantageous:

• Retail FMCG, Dis-Chem front shop experience and a good performance record.
• Drug and family planning and complementary medicine.
• 3rd
• Unisolv, SAP and E-Scripting.

Special conditions of employment:

• Proficiency test assessing capability to register with Pharmacy Council
• South African citizen
• MIE, clear criminal and credit

Remuneration and benefits:

• Market related salary