Brief description

The purpose of this position is to provide administrative support and assistance to the Deputy Governor within the Executive Management Department.

Detailed description

The successful candidate will be responsible for, among other things, the following key performance areas:

• Manage and maintain the Deputy Governor’s diary, including logistical arrangements for appointments and travel in liaison with relevant personnel.
• Ensure that all submissions are submitted to the correct committees before the deadlines (e.g. Governors’ Executive Committee submissions).
• Receive, screen and respond to incoming telephone calls using own initiative and, where appropriate, deal with queries and/or route calls to appropriate persons and/or departments.
• Prepare and edit correspondence, communication, presentations and other documents, and conduct basic enquiries and analysis where necessary for this purpose.
• Ensure that all incoming and outgoing correspondence is registered and filed in accordance with the File Plan of the South African Reserve Bank (SARB).
• Collate and coordinate project-based and other information on behalf of the Deputy Governor.
• Review operating practices in own area and implement improvements where necessary.
• Foster and maintain positive internal and external relationships, engaging with members and stakeholders at all levels of seniority in a professional and collegial manner.
• Create and maintain a contact database for the Office of the Deputy Governor as well as a filing system in accordance with the File Plan of the SARB.
• Perform day-to-day duties in an ethical manner that involves maintaining absolute confidentiality in all matters related to the Office of the Deputy Governor.
• Distribute correspondence, circulars and memorandums to staff in the department or the SARB on issues emanating from the Office of the Deputy Governor.
• Serve on relevant departmental and/or SARB-wide project teams based on experience, skill and ability, where required.
• Execute any other tasks as instructed by the Deputy Governor as and when required.

QUALIFICATIONS

To be considered for this position, candidates must:

• have a Grade 12 certificate plus a Secretarial Diploma or an equivalent qualification (a Bachelor’s degree would be an added advantage);
• have at least six to eight years’ experience in a corporate personal assistant or equivalent environment, with experience in supporting executives; 
• be proficiency in English (both verbal and written skills);
• be proficiency in the Microsoft (MS) Office Suite (MS Word, PowerPoint and Excel) and Outlook; and
• have knowledge of administrative and clerical procedures. 

Additional requirements include:

• the ability to work independently and outside normal working hours, when required;
• excellent typing skills and telephone etiquette;
• good communication and interpersonal skills;
• time management and quality assurance skills;
• ability to work well with departments and teams;
• organisational awareness;
• ability to take initiative;
• attention to detail and dedication to tasks;
• the ability to plan and organise events;
• problem-solving skills; and
• professionalism.