Field Sales Executive – Cape Town needed at DHL

Key responsibilities

• Ensure to visit all clients in respective base within the 90-day call cycle
• Build revenue streams with current customers and evaluate opportunities to increase the relationship through face-to-face visits, problem solving and administrative follow-up
• New business potential is also to be investigated at all existing clients during visits
• Ensure to plan and perform 6 client visits per day, existing of maintenance visits, development visits and acquisition visits
• Ensure that the daily client visits are planned and scheduled a week in advance as far as reasonably possible
• Responsible for obtaining x4 First Time Buyers (FTBs) per month
• Continuously uncover opportunities for new business within assigned territory by cultivating leads and utilising your network
• Develop and implement an approach to secure major account customers (prospects) in the shortest time possible
• Ensure that the % loss of customers per month remain as low as possible, but never exceed 10%
• Pro-actively identify any risks to customer relationships and / or SPD figures and intervene accordingly to eliminate potential loss of revenue
• Responsible to manage customer concerns or complaints timeously and in accordance to DHL procedures in order to limit potential loss of customers
• Ensure effective pipeline management by upholding a pipeline strength of 40% (of total portfolio revenue) at all times
• Responsible for growing the Shipments Per Day (SPD) figures according to local / country objectives
• Responsible to strategically plan and execute best practice (in terms of sales) in order to continuously grow revenue with the respective territory
• Collaborate with Sales, Finance and Operations teams to maximise sales and revenue growth within territory
• Ensure that daily updates regarding client visits, client information, sales activity and any other required data are captured using the applicable CRM tools

Minimum Requirements

Education & experience

• Matric / Grade 12
• Commercial Degree/Diploma or related
• 3 years previous experience in Field Sales within related industry
• Valid Drivers License and own reliable transport
• Strong negotiation and communication skills (verbal and written)