Duties will include but are not limited to:

• Attend to all general administrative tasks
• Answering telephone calls and emails and conveying all messages to the appropriate individuals
• Manage the healthcare diary and ensure all tasks are completed
• Manage the petty cash 
• Welcome and receive any deliveries
• Ensure that stock takes are accurate for daily, weekly and monthly counts 
• Perform a daily stock count, reconciliation and replenishment of overnight cupboards and emergency trolleys
• Manage the maintenance book and ensure that all maintenance logged is attended to
• Arrange and book relief staff for any illness, emergencies and annual leave
• Deal with agencies when required to arrange for staff shortages
• Ensure a standby roster is compiled and prepared 3 months in advance
• Manage the leave planner 
• Ensure all leave applications are completed according to the policy 
• Manage staff time and attendance on ERS 
• Communicate with HR regarding any personnel issues 
• Relief for the receptionist on a daily basis 
• Attend to any resident or family member compliments and complaints and ensure to refer them to the relevant manager 
• Managing the administration process for admission and discharges
• Manage and oversee the billing process 
• Ensure administrative duties relating to the efficient running of the duty station is completed accurately and timeously 
• Attend to Nurse Call Button where these have not been attended to by a member of the Healthcare staff or medical personnel
• Complete incident reports where necessary 
• Manage and oversee the health and safety of the facility and report any issues to the Health and Safety Officer. 
• Record weekly and monthly medical waste, ensuring that everything is recorded accordingly

Qualification:

• Grade 12 or equivalent 
• Relevant qualification highly advantageous 

Requirements and Experience:

• Proven experience in an administrative role
• Experience working in a hospital environment advantageous 

Skills and Attributes: 

• Must be a team player
• Strong administrative skills
• Deadline oriented
• Attention to detail
• Strong interpersonal skills
• Trustworthy
• Well organised 
• Ability to work in a faced paced environment
• Analytical thinker 
• Good time management skills