Job Description

To establish and manage a world class CHG Hospital. This role is accountable for the implementation, management and monitoring of Hospital Operations for the Group, ensuring quality patient care and management. The incumbent manages a team of specialists and the scope of this role spans across the Hospital and interfaces with Head Office.

Minimum Qualifications and Experience:

• Bachelor’s Degree (Business or Healthcare).
• Master’s in Business Administration (MBA) will be an added advantage.
• 5-7 years within Hospital Management experience.
• 3 years’ people management experience.

Minimum Job Requirements:

• Lead strategic direction setting and planning for the Hospital area in alignment to the CHG’s vision and mission.
• Develop the Hospital’s standards based on global and local best practices to achieve operational excellence and quality care.
• Set goals and standards for the Hospital to support the business plans.
• Plan and utilise the available skills and equipment sets for maximum effectiveness and productivity.
• Support and guide relevant workstreams [i.e., Nursing, Patient Experience] to achieve operational success.
• Drive continuous improvement and identify and manage operational risks.
• Maintain quality patient care delivery standards through suitably qualified and registered professionals.
• Manage communication, service providers, projects (where applicable), budgets, resourcing, roll-out and change management as relating to Hospital Operations.
• Initiate and implement operational activities of the business unit aimed at delivering best patient experience, best outcomes, with cost efficiency.
• Ensure compliance to all relevant legislation applicable to Health and Safety.
• Streamline the Hospital and drive alignment, collaboration and synergy between the various stream lead and healthcare professionals to provide healthcare services.
• Take a strategic view of the value chain to ensure the Hospital is optimally integrated and optimised within CHG’s operating context.
• Support and drive Group initiatives to strengthen funder relations and continuously work towards designated service provider status with funders.
• Collaborate with Chief Operations Officer, Chief Marketing Officer and Chief Medical Officer in the recruitment of Clinicians and Allied workers across all Medical disciplines.
• Enable and support contractors to deliver.
• Management of the Hospital’s Marketing and Patient Experience Strategy.
• Co-create functional strategies and lead and manage the disciplines in portfolio.