Implementation Specialist – South Africa needed at LexisNexis
Job title : Implementation Specialist – South Africa
Job Location : Gauteng,
Deadline : May 15, 2024
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Responsibilities:
- Work with various customer roles to design and implement technical solutions that increase product adoption and ease of use such as Single Sign On and API/permalinks, as well as solutions that support cost recovery for customers.
- Clearly explain various configuration options and the related implications of each solution to multiple parties
- Proactively consider risks related to unique configurations, system limitations, and resources and create proactive resolution plans.
- Maintain awareness of and adherence to security protocols.
- Execute and test solutions while coordinating all steps with customers and internal partners.
- Document all relevant actions and configurations for consideration by those performing various fulfillment, customer support and troubleshooting functions.
- Apply technical knowledge of networks, systems and modern authentication methods (including SAML and OpenID) to implement value-added services, establish protocols, and guide support functions.
- Communicate throughout implementation with all stakeholders, establishing milestones, critical decision points, and expectations for achieving outcomes that delight our customers.
Requirements:
- Multi-Lingual: Dutch, German, English highly preferred
- BS in Computer Science or Business (or related degree or equivalent experience).
- 3+ years of experience deploying authentication with modern methods including SAML and OIDC.
- 5+ years in customer facing role, implementing technical services or applications.
- Strong written and verbal communication skills and presentation skills.
- Strong business and technical acumen. Experience working with highly educated markets.
- Excellent analytical and problem-solving skills, strong attention to detail, and process orientation.
How to Apply for this Offer
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