We are seeking an experienced IT Technician to provide hardware and software maintenance, training and consultation, as well as recommendations about future planning and development of resources.

Responsibilities:

• Provide front-line support for technical issues involving computer systems, software applications, networks, and hardware.
• Diagnose and resolve technical issues on-site and remotely, ensuring a high level of user satisfaction.
• Troubleshoot hardware, software and network operating system.
• Maintain current and accurate inventory of technology hardware, software and resources.
• Conduct regular audits of IT equipment to ensure assets are well-documented, updated, and in working order.
• Assist with maintaining compliance with relevant data security and protection policies.
• Execute regular system checks, updates, backups, backup-checks and patches to ensure optimal performance and security.
• Utilize exceptional fault-finding and problem-solving skills to address technical challenges efficiently.
• Liaise with IT vendors, including hardware and software suppliers, to resolve technical issues.
• Assist with onboarding new employees by setting up accounts, workstations, and access to necessary systems.

Requirements:

• Matric/Grade 12.
• CompTIA A+ certification
• Network+ Certificate
• 5-7 years of IT Technical Experience.
• Valid Drivers License
• Dolfin POS experience
• Good hardware and end user application skills.
• Willingness to travel and overnight across South Africa.
• Willingness to work outside of office hours.