Logistics Coordinator, Operations needed at DSV

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Job title : Logistics Coordinator, Operations

Job Location : Gauteng,

Deadline : February 08, 2025

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BASIC MINIMUM REQUIREMENTS FOR THIS ROLE

  • Relevant Tertiary Qualification in Logistics, Supply Chain Management, Transport management – advantages
  • Additional Computer Skills
  • Proficient in Excel/PowerPoint for data management and reporting

Job-related Requirements

  • 2-5 years relevant experience in:
  • Retail / Logistics industry (Transportation Role)
  • Supply chain environment.
  • Customer Services with regards to dealing with all levels of functions from clients (internal & external) within a Warehouse and Transportation environment.
  • Transporter service level management
  • Intricate understanding of synergies to be able to achieve the best output between the warehouse & transporter as per the clients’ requirements/KPI
  • Extensive knowledge of Inbound, Outbound and Return processes and workflows including transportation requirements (Warehouse/Transport)
  • Sound and proven skills in Organizing, Directing, Controlling & Monitoring.
  • Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.
  • A sound understanding of the Supply Chain. Good understanding of domestic and cross border/international transport requirements
  • Focus on compliance levels with regards to documentation and export & import controls
  • Good interpersonal skills for client account management. Must be able to build and maintain strong relationships with customers (internally & externally)
  • Must have the ability to handle conflict on a tactical and operational level.
  • Must be able to communicate effectively and efficiently with all levels of management.
  • Punctuality and good time management skills are essential elements for this position.
  • A good understanding of MRP management principles Very good analytical skills, and ability to think logically
  • Must be able to work under pressure.
  • Assertive
  • Forward Thinking
  • Pro-active solution driven/orientated.
  • Self-Motivated
  • Good with people
  • Taking responsibility and accountability
  • Attention to detail.
  • Sense of urgency

ADDED ADVANTAGES FOR THIS ROLE

  • Retail experience & understanding
  • Exposure to strategic clients and communication channels
  • Excellent reporting skills

MAIN PURPOSE OF THE ROLE

  • This role will be responsible for the management, support and coordination of all transporters information and deliverables to ensure the customers service levels are met.
  • Transporters deliverables / SLA management
  • Reporting to relevant stakeholders
  • Co-ordinating/Consolidating all the information from various transporters in a presentable manner.
  • Invoice management and execution.
  • Build and maintain a strong business partnership with the existing customers & transporters.
  • Consciously looking for value adding opportunities to improve current processes and deliverables as per the client contract.
  • Overall service and development within the transportation space
  • Good understanding of domestic and cross border/international transport requirements
  • Ensuring compliance with regards to documentation and export & import controls
  • Proactively driven to identify, action, and manage on deliverables.
  • Transporter management: Co-ordinating/Consolidating all the information from various transporters in a presentable manner
  • Understand the client’s business & requirements.
  • Understand the client’s customer requirements.
  • Develop a strong, trusting relationship with clients and transporters.
  • Deep understanding and execution of contractual SLAs & KPI’s
  • Proactively driven to identify, action, and manage on deliverables.
  • Adherence to tasks not stipulated in job profile i.e., audit compliance, adhoc duties due to operational requirements.
  • Maintain various reports in line with KPI and contractual obligations.
  • Complete daily system checks to ensure all data to and from the transporters system is working.
  • Daily team meetings with various stakeholders, aligned to client and transportation deliverables.
  • Ensure client queries are managed daily and necessary escalation and issue resolution is addressed within KPI
  • Support in creating and maintaining processes, SOP’s, Work Instructions etc.
  • Training and role out of change management processes
  • Ensure on going performance measurement, systems and metrics are used and in line to service excellence and client centricity
  • Have clear and consistent communication within operation and between the warehouse, transporter and client to ensure all achievements and exceptions are managed pro-actively to ensure proper management of expectations
  • Consistently reviewing data to identify areas of improvement to support the overall services and development of the transportation product.
  • Invoice management and execution.
  • Good understanding of domestic and cross border/international transport requirements
  • Focus on compliance levels with regards to documentation and export & import controls

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Transportation / Logistics  jobs