MAC – Assistant Retail Manager – Truworths Mac Gateway , KwaZulu Natal – 176 Hours – Full -Time – Permanent needed at The Estée Lauder Companies Inc.
Durban, KwaZulu-Natal Full Time Sales / Retail / Business Development
Job title : MAC – Assistant Retail Manager – Truworths Mac Gateway , KwaZulu Natal – 176 Hours – Full -Time – Permanent
Job Location : KwaZulu-Natal, Durban
Deadline : May 26, 2024
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Key Roles & Responsibilities:
- Display excellent customer service skills to the team.
- Quickly and effectively resolve customer issues.
- Ensure highest levels of customer service are provided by staff, which will result in increased productivity.
- Perform opening and closing procedures, i.e opening cash counts, closing deposits, shift management, etc.in accordance with company policies.
- Coach, train, motivate and lead by example in sales, application technique and image.
- Communicate effectively with the Retail Manager, staff, the store and partners.
- Serve as a resource for general product knowledge to all customers and staff members.
- Track retail sales against goals using the system provided.
- Assist as directed by the Retail Manager or Marketing Department.
- Utilise and maintain customer database for phone calls, product launches, events and appointments.
- Assist in the preparation and completion of accurate physical inventory cycle count as requested.
- Follow and implement all corporate visual presentation standards and guidelines.
- Assist in the flow of merchandise from stock areas to the selling floor in a timely and organized manner.
- Display good time management and effectively prioritise.
- Ensure the smooth running of the counter when the Retail Manager is not present.
- Ensure all stock holding areas are tidy, levels are appropriate and stock is properly rotated.
- Perform other duties as required.
- Enforcement of Company Policies & Maintenance of Standards:
- Adhere to all company policies and procedures.
- Provide direction and give feedback to store management regarding staff performance.
Qualifications
- Grade 12
- Experience as a MAC Supervisor preferred.
- Passion for Artistry
- 2-3 years supervisory/ management experience in a retail environment
- Ability to work in a fast paced environment.
- Computer literate – MS Office
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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