Nandoca Experience Specialist – Johannesburg needed at Nando’s
Job title : Nandoca Experience Specialist – Johannesburg
Job Location : Gauteng, Johannesburg
Deadline : May 19, 2024
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Minimum Requirements
- Relevant HR qualification (NQF 7)
- Degree in Industrial Psychology or equivalent (NQF level 7)
- Driver’s License
- 3- 5 years’ experience in the Employee engagement space
Knowledge
- Knowledge of Project Management techniques and methodologies (intermediate)
- Knowledge of Change Management processes (intermediate)
- Knowledge of various communication platforms such as WhatsApp
- Knowledge of Performance Management principles and methodologies (intermediate)
- Knowledge of engagement survey rollout and interpretation (intermediate)
Duties and Responsibilities
Nandoca Experience Communication
- Full ownership of the maintenance, management, delivery and enhancement (where applicable) of Nandoca Experience communication platforms and initiatives that have been agreed on as a business.
- Research and review business requirements and trends on request,
- Create quarterly comms plans and align initiatives to both the People strategy as well as business requirements
- Manage communications relating to the relevant initiatives
- Manage the design, creation and distribution of any initiative-related collateral
Survey management
- Liaise with Regional Training Managers and Skills Trainers to plan deployment
- Create, manage and communicate the climate survey schedule with the business
- Liaise with providers to ensure technological requirements and equipment needs are met for seamless execution
- Manage tablet / relevant equipment set up and logistics for deployment
- Support the rollout of the survey, ensuring a smooth implementation and data collection process
- Monitor climate survey completion rates and implement corrective actions (if necessary) to ensure 80% participation
- Maintain and manage other survey-related initiatives that may arise such as the Internal Brand Health Survey
WhatsApp line management
- Manage both corporate and franchisee WhatsApp lines
- Manage the communication calendar with departments
- Arrange with the service provider on daily sends
- Manage the daily sends and bill tracking
- Manage the data base update for franchisee with the BI team
Nandoca Wellness programme management
- Full ownership of the maintenance, management, delivery and enhancement (where applicable) The Nandoca wellness calendar both in casa and at CK
- Maintain a relationship with our EAP and prepare monthly reports and feedback sessions
- Manage communications relating to the relevant initiatives
- Manage the design, creation and distribution of any initiative-related collateral
- Track budgets and required spend for approvals
Brand Induction
- Co-ordinate quarterly brand induction days
- Facilitate and manage the facilitation schedules
- Manage costs in line with budge
- Ensure content is updated and relevant
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now