Appointment Minimum Requirements: 

• National Diploma (NQF 6) in Communications/ Marketing Management/ Public Relations/ Media Studies or relevant equivalent 
• 2 – 3 years’ relevant experience in Internal Communications 

Primary Function: 

• To support the development and implementation of internal communication strategies that align with City Power’s business objectives.
• This role focuses on creating, managing, and disseminating content across various internal platforms to ensure that employees are well-informed, engaged, and aligned with the organization’s goals.
• The Internal Communications Officer collaborates with various departments to enhance employee satisfaction, supports executive management in engaging employees, and assists in maintaining effective communication channels.
• Additionally, the role plays a key part in ensuring consistency and clarity in internal messaging and supports crisis communication efforts.  

Key Responsibilities: 

• Provide input in the development of the internal communications plan that aligns with business objectives. Create content for all internal communication channels, including newsletters, intranet, and bulletins.
• Identify and recommend communication channels and platforms that enhance employee engagement and information sharing.
• Assist in the management of selected communication tools such as newsletters, intranet, and bulletins. Support the creation of opportunities for executive management to engage with employees through workshops, roadshows, and other programs.
• Establish relationships with internal stakeholders and provide support in various communication efforts. Support the planning and execution of internal events, ensuring they are aligned with communication strategies.
• Assist in managing logistics and resources for workshops, seminars, and roadshows. Maintain and update the intranet and internal communication channels with accurate and timely information. Provide support during crisis communication efforts, ensuring timely and consistent messaging.
• Provide administrative support to the communications team. Assist in maintaining accurate records of communication activities. Ensure compliance with occupational health and safety standards in communication tasks.