• Are you an experienced OpenText and Appworks Technical Application Specialist looking for an exciting opportunity in the banking sector? Our client, a leading financial institution is looking for a skilled professional to support their mission-critical applications (12-month contract). As an OpenText and Appworks Technical Application Specialist, you’ll play a key role in ensuring the seamless availability, configuration, and performance of OpenText xECM and Appworks systems.
• This dynamic position requires a strong technical aptitude, as you’ll be driving system upgrades, managing capacity, and optimizing long-term performance to support the organization’s business goals. You will also lead the installation of new features and enhancements, providing crucial technical guidance and resolution for high-complexity issues across the organization’s applications. This is your chance to make a significant impact by ensuring the systems’ reliability and contributing to the strategic direction of the organization’s digital transformation.
• If you’re ready to take on this exciting challenge and have the expertise to deliver technical solutions that drive business success, we’d love to hear from you.

Requirements

• Minimum of a Bachelors degree (NQF 7) in Computer Science or Information Management or similar
• Minimum of 3 – 5 years of experience in a business analysis environment, specifically in OpenText applications
• Experience in developing and maintaining software

Key Responsibilities

• Provide technical support, with specific focus on testing, business analysis, configuration and system setup
• Consult with business owners and stakeholders in respect of problem definition and the identification of business requirements or needs
• Review business processes and procedures, analyse business needs and associated data, identify and assess possible solutions and define the associated business requirements
• Elaborate on the scope and feasibility of solutions and develop the supporting business case
• Manage change requirements and supporting specifications, provide the functional specification and manage acceptance testing
• Investigate problems and propose solutions by interacting with users, developers and other stakeholders
• Configure the application as per approved business requirements and align with best practice
• Identify and register risks
• Provide input into the development of SupTech training manuals and training plans and present training courses in support of new implementation