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Order Fulfilment Subject Matter Expert – 3 Months Maternity Cover needed at Nexio

Job title : Order Fulfilment Subject Matter Expert – 3 Months Maternity Cover

Job Location : Gauteng, Johannesburg

Deadline : May 22, 2024

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ROLE REQUIREMENT

  • Subject Matter Expert on Order Fulfilment (Order Capture / Cancellations / Order Assurance / Reporting)
  • Optimize order fulfilment processes
  • Simplification and ways of working in order management
  • Assist with optimising utilisation of reporting
  • Equip Order Management staff with order fulfilment training and best ways of working
  • Support the Order Management Manager in road mapping optimal order fulfilment ways of working
  • Support the OM Team Lead with streamlining allocation of work and measuring and introducing best ways of working
  • Support in finding a better structure to managing increasing bulk order requests
  • Support the Nexio SDM is motivating resource capacity and resource utilisation

JOB COMPETENCIES

  • Extensive Order Fulfillment Experience in Telecom’s
  • Comprehensive experience in Excel and other related Microsoft Office product Suite
  • Comprehensive Fixed Order Management experience
  • Experience in dealing with high volume high priority Customers
  • Extensive experience in Sales and Management engagement
  • Siebel, Infoweb, Morpheus & Eppix experience essential

QUALIFICATIONS & EXPERIENCE

 

  • Grade 12 (Matric) essential
  • Certification in Financial Management or accounting will be advantageous.
  • At least 5 years’ experience in core Order Management and fulfilment
  • Experience of working with Siebel essential
  • Experience in telecommunications highly advantageous

LEADERSHIP COMPETENCY REQUIREMENT

  • Apply Analytical Thought Processes
  • Equip the team by way of knowledge sharing.
  • Encourage collaboration.
  • Big Picture Solution Realisation
  • Holistic Organisational Understanding

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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