Order Fulfilment Subject Matter Expert – 3 Months Maternity Cover needed at Nexio
Job title : Order Fulfilment Subject Matter Expert – 3 Months Maternity Cover
Job Location : Gauteng, Johannesburg
Deadline : May 22, 2024
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ROLE REQUIREMENT
- Subject Matter Expert on Order Fulfilment (Order Capture / Cancellations / Order Assurance / Reporting)
- Optimize order fulfilment processes
- Simplification and ways of working in order management
- Assist with optimising utilisation of reporting
- Equip Order Management staff with order fulfilment training and best ways of working
- Support the Order Management Manager in road mapping optimal order fulfilment ways of working
- Support the OM Team Lead with streamlining allocation of work and measuring and introducing best ways of working
- Support in finding a better structure to managing increasing bulk order requests
- Support the Nexio SDM is motivating resource capacity and resource utilisation
JOB COMPETENCIES
- Extensive Order Fulfillment Experience in Telecom’s
- Comprehensive experience in Excel and other related Microsoft Office product Suite
- Comprehensive Fixed Order Management experience
- Experience in dealing with high volume high priority Customers
- Extensive experience in Sales and Management engagement
- Siebel, Infoweb, Morpheus & Eppix experience essential
QUALIFICATIONS & EXPERIENCE
- Grade 12 (Matric) essential
- Certification in Financial Management or accounting will be advantageous.
- At least 5 years’ experience in core Order Management and fulfilment
- Experience of working with Siebel essential
- Experience in telecommunications highly advantageous
LEADERSHIP COMPETENCY REQUIREMENT
- Apply Analytical Thought Processes
- Equip the team by way of knowledge sharing.
- Encourage collaboration.
- Big Picture Solution Realisation
- Holistic Organisational Understanding
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now