Key Roles and Responsibilities:

Operational Support

• Provide specialist support for coaching, mentoring and knowledge transfer of machine operation to shift based teams
• This will include standby, day shift and when requested after a time frame that standby will need expert advice or support
• Where requested, assist as a functional expert in problem solving for the plant and support to zone
• Take part, as functional expert, in regional and central office plant optimisation trials
• Provide additional support to process artisan on machine operation, machine fault finding and correct responses to machine failure modes
• Upskill process artisans with latest SWI for machine setups or machine restorations

Planned Maintenance

• Take part in maintenance planning meeting, contributing suggestions and clarifying work required
• Ensure backlog meets minimum hours and schedules are reviewed as per required frequency
• Carry out work during the planned maintenance window in accordance with the planned maintenance schedule issued by the planner
• Assist fellow team members in the execution of their tasks in during planned maintenance windows
• Partake in maintenance post mortems to feedback problems, opportunities and learnings from maintenance activities

Routine Maintenance

• Partake in ATO cleaning, lubrication and inspection in accordance with the maintenance schedule issued by the Maintenance Planner must be resolved using the appropriate problem solving techniques
• If Carry out routine maintenance activities in accordance with the maintenance schedule where problems have been uncovered during routine maintenance, these required, additional resources may be called in to assist
• Where problems have been uncovered, and it is required to include the work in the planned maintenance schedule, this must be communicated to the Maintenance Planner
• Carry out condition monitoring activities where these have been allocated to the Technician in accordance with the ZCM schedule

Running Repairs

• On request, partake in carrying out running repairs on plant and equipment, or support the Shift Artisans in carrying out repairs
• When carrying out repairs, assess the problem and determine a course of action
• Where required, specialist assistance may be called in
• This may include internal resources such as Instrument
• Technicians or Inspection and coding specialist or external resources such as Contractors or Suppliers
• Where repairs indicate that major work is required, such as re-wiring a motor, this must be transferred to the engineering workshop for attention
• Verify that where running repairs have been carried out, this has addressed the problem
• Complete the administration tasks relating to any running repairs that the Technician has carried out
• This includes all SAP inputs
• Where running repairs cannot be carried out, communicate this to the Maintenance Planner to ensure the work is planned into the next planned window

Problem Solving

• Where problems have occurred during routine activities, apply the correct problem solving approach to resolve
• Where required, call in additional resources to assist in problem solving or escalate to the Maintenance Planner or Engineer for direction
• Assist fellow team members to resolve problems on request
• Take part, as functional expert, in FFA’s on request

Housekeeping & Safety

• Operate in a safe manner at all times, and identify and highlight unsafe work practices so that these may be corrected
• Carry out work according to the work instructions and adhere to appropriate AB-InBev policies and procedures
• Carry out housekeeping tasks, and apply 5S principles during the execution of duties

Key Attributes and Competencies:

• Ability to solve problems on FMCG machines
• Ability to communicate technical knowledge to operation staff improving their skills sets
• Ability to train, coach and mentor operation staff on ATO and 5’s principles
• Ability to optimise usages and reduce wastage with permanent solutions
• Interpersonal Skills
• Work in Teams and Collaborate
• Strong self-management practices
• Ability to problem solve using basic problem solving tools (5 why; fishbone)and involved in high level problem solving to identify root causes and loop closures –AB Reports , SDCA, PDCA
• Ability to reduce machine downtime to minimum while ensuring the all problems have permanent solutions
• Ability to analyse various graphical data and open gaps to improve performance
• Ability to identify non-standard work and tag the defects with root causes
• Ability to identify required spares for restorations tasks and communicate with suppliers for the best possible price thus showing savings on ZBB
• Ability to be able to use electronic communication devices e.g. Tablets, laptops and other devices to help you understand the specific machines in more in detail
• Ability to understand camera technology and different type of algorithms
• Ability to understand software, bus systems(Asibus, Profibus, Canbus, Ethernet, Ethercat, ) only for Electrical or Instrument
• Always looking for opportunities to improve MTTB and shorten MTTR

Minimum Requirements:

• Minimum NTC/N6 qualification
• Trade test qualification in Electrical or Millwright
• Knowledge or experience of working in a production environment particularly in FMCG