KEY RESPONSIBILITIES

• Assist with the recruitment process, including posting job openings, scheduling interviews, and coordinating candidate communication.
• Coordinate and ordering all of the company corporate uniforms for all business units.
• Process employee onboarding and offboarding paperwork, including new hire orientation and exit interviews.
• Coordinate logistics for training sessions, including scheduling, room bookings, and equipment setup.
• Assist with the development and implementation of training materials and resources.
• Track employee training progress and maintain accurate training records.
• Assist with the user administration of the Learning Management System (LMS).
• Assist with the evaluation of training programs and gather feedback from participants.
• Provide administrative support to the Learning and Development team and support to the People Ops Business Unit as needed.
• Stay updated on industry trends and best practices in learning and development.
• Administer employee benefits programs and serve as a point of contact for employee inquiries.
• Prepare People Ops reports and analytics as needed.
• Growing & Maintaining the Ho Hola culture. 

Requirements

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).
• 2+ years of experience in HR administration or related roles, with a preference for experience within the FMCG Retail Industry. 
• Experience with Learning Management Systems (LMS) and e-learning platforms (will be an advantage).
• Proficiency with MS Office Suite (particularly PowerPoint and Excel).

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills – living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast past and dynamic environment.
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and collaborate effectively in a team environment
• Strong communication skills.
• Accuracy and attention to detail.
• Excellent verbal & written communication skills. 
• A passion for retail is essential to delivering a world-class customer experience.
• Demonstrate integrity and willingness to go the extra mile. Openness and passion.