Purpose of the role

• The Processing Supervisor is responsible for supporting the Production Shift Manager in driving compliance of quality systems and production management in the Springs factory. The incumbent ensures efficient and effective execution of tasks and activities within the shift from Processing to FG warehouse. The role is to ensure the control and effective management of all quality and food safety, operational responsibilities within the shift predominantly in Processing and not limited to the entire plant facility, in line with set standards, targets and budgets. This position ensures full compliance to company policies and procedures, legislations, and business requirements of the Manufacturing team.
• The incumbent is required to take full accountability of the shift in the absence of the Production Shift Manager and follow all required protocols or procedures including legislated and will be expected to support end-to-end processes and systems when required.
• The incumbent is expected to carry-out any lawful duties assigned that might include supporting Co-mans. This position is based in the factory and might not be legible to Locate for Your Day benefits.

Working Relationships

• Reports to the Production Shift Manager
• Partners with the Manufacturing Department at all levels.
• Indirectly supervises the shift crew including contractor management
• Works closely with Quality and Food Safety BP, Processing Process Engineer, Maintenance technicians and KWS/CI team

Principal Duties & Responsibilities  

• Manufacturing and Operational Efficiency
• Assist in managing operators on shift and ensures that production targets are met.
• Plan and coordinate with the planning team the planned volumes and the progress against production plan.
• Plan and ensure that raw and packaging materials in the plant are sufficient for the shift run and the next shift.
• Monitor the process and operational tasks to eliminate defects, waste and rework levels in production.
• Ensure or conduct line throughput and line speed verifications daily and correct any deviations from set targets.
• Monitors OEE and production output at frequent intervals and take corrective actions when line falling behind the set plan during shift.
• Ensure the execution and compliance of processing changeover according to the standard time allocated and gives justifications for delays
• Supports plant trials by ensuring all the necessary requirements and preparations are met fully.
• Review standard operating procedures or conditions and escalate for any update or corrective actions to be implemented.
• Lead rework in the plant and ensure that it is conducted in accordance with quality and food safety procedures and standards.
• Raise and log maintenance unplanned notifications on SAP.
• Be first in line to troubleshoot minor stops or process failures and resolve if possible before escalation. All breakdowns to be escalated in a timely manner if the issue is not resolved.
• Identify production problems and discuss possible solutions with Production Shift Manager and key team members.
• Constantly coach operators for effective team building and engagement.
• Capture timesheets, type of leaves on the approved system allocated by HR and ensure compliance to the biometric system.
• Fill in for operators when there is shortage of labour or relieve the lines when required.
• Quality and Food Safety
• Review product for release to the market and Co-man and generate COC during the shift
• Conduct online quality control for finished product.
• Support the manufacturing and maintenance team to ensure all food safety prerequisites including regulatory controls are met.
• Coordinate level 1 and 2 hold to ensure product is not released to trade.
• Conduct verifications and line clearance post changeover and any adverse event.
• Effectively manage adverse events and corrective actions on the shift.
• Ensures that GMP (Good manufacturing practices) encompassing food safety (HACCP) and sanitation standards are adhered to on the shift.
• Conduct quality and food safety audit requirements or corrective actions for the shift.
• Investigate non-conformances, document all findings and correctives actions taken on shift.
• Environmental, Health and Safety
• Complies and ensures that all health and safety rules are met and acts pro-actively by addressing any safety concerns which may be harmful to self or other employees.
• Issues permits to contractors and monitors that all safety requirements are adhered to, especially LOTO.
• Report all incidents that have occurred on the shift, conducts preliminary investigation and reporting.
• Ensures compliance of shift employees to safety standards, policies and procedures including legislated requirements.
• Kellanova Work System
• Drive the KWS Autonomous Maintenance agenda at site including conducting basic maintenance on the line as outlined on the AM and RM program
• Support KWS RM CoE in breakdown elimination and spare parts management on the Processing lines
• Identify operator skills-gap and ensure that operators are trained, skilled and that their expertise is optimally applied.
• Ensure all source of loss recording is captured accordingly and in-line with the KWS standard
• Partake and support all the KWS assessments and audit requirements.

Preferred Education, Skill & Experience

• Grade 12 or equivalent, A National Diploma in the Engineering or Operations field or relevant higher-level qualification, at least 2-3 years working experience in a supervisory level or proven exposure of working through people.

The ability to:

• Plan and organize, attention to detail, quality and safety awareness, managing work.
• Express potential through adaptability, initiating action, applied / continuous learning, stress tolerance and work standards.
• Interact effectively through effective communication and building working relationships.
• Achieve goals by contributing to the team success, inspiring others to action, follow up, developing others by sharing knowledge and expertise and meeting participation.
• Work across shifts or swap shifts when required.

Sufficient / in depth, knowledge of:

• Microsoft Office Suite
• Kronos
• Quality Management System
• OHS Act
• MRP
• SAP
• Six sigma or LEAN manufacturing