Protection Officer Job at SBV Services Ltd.

Description

Safeguarding and transportation of company assets

• Safeguard company assets according to SBV policies and procedures
• Collect and delivering customer consignments as per SPO
• Apply observation skills and deploy tactically from the vehicle according to company procedures
• Adhere to legislation and Company guidelines at all times
• Take responsibility for the equipment used ensuring all procedures and safety standards are complied with
• Undergo continuous training on new tactics

Proper utilisation of equipment / Items issued

• Inspect all equipment allocated, to ensure they are in good working order and availability
• Escalate defective equipment immediately to the team leader on the vehicle
• Take proper care and safeguard equipment – neatness, correct usage and safekeeping
• Proper utilisation of equipment provided including personal protective equipment such as bullet proof jackets
• Adhere to company policies and procedures

Effective Teamwork

• Demonstrate respect and support for team members at all times
• Work closely with one another, cover and protect each other in the course of all duties
• Support the team leader in adhering to the standard operating procedures, informing them of any deviations from the procedures

Customer Service

• Provide a high level of customer service to internal and external customers
• Develop working relationships with various bank personnel, as well as vendors while demonstrating a strong work ethic and high integrity
• Display professional behaviour and appearance (Neatness of uniforms, clean shaven, wearing of bullet proofs)

Record keeping and administration

• Maintain records as per company procedure
• React within the correct security measures in threatening circumstances
• Initiate the information-gathering process as quickly and thoroughly as is feasible
• Contact the applicable SBV representative (e.g. Fleet Controller, CPO or Manager), traffic department and police immediately as per company policy and procedure
• Maintain Logistics Re-loaded schedules
• Monitor and maintain radio communication with SBV Control Room on a regular basis as per company policy and procedure
• Record keeping of all papers and ensuring that all documentation conforms to the highest standards and signed by clients at all time
• Maintain, update and complete all necessary documentation in terms of Company procedures
• Adhere to standard Company Policy and procedures, standard operating procedures, relating to drivers such as but not limited to the following:
• CIT PRO -019 – Tactical Deployment procedures
• CIT POL -006 – Fleet Fuel Card policy
• CIT POL – 002 –Motor Vehicle Safety policy
• CIT POL – 003 – Dress Code policy
• CIT PRO-021 – PUDU Activation procedure
• CIT PRO -029 – Pre & Post Trip Inspection procedure
• CIT PRO -061 – Retail Drop vault procedure
• CIT PRO -030- Crew Interlock procedure
• Subscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring the department’s processes and quality management system is at all times in compliance with the standard.
• Support SBVs ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection and outcome.

Drive the organisation culture

• Drive the department’s values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission.

Lead as an Ambassador and executor of Change

• Act as a change management architect in periods of change to ensure business continuity.
• Manage the integration of business units into a seamless end to end solution for customers.
• Effectively communicate and embed new processes and procedures as they occur, addressing or escalating matters/ concerns to the SME’s (subject matter experts) when required.
• Facilitate the necessary presentations, workshops, or forums to ensure consistent and accurate communication is given across one’s portfolio.

Requirements

• Grade 12
• Successful completion of CITPO training
• PSIRA Grade C
• Firearm Competency (Handgun & Rifle)
• Valid driver’s licence Code 10 with PDP