Specific Role Responsibilities

• Specifications for these positions will be discussed if a candidate is invited for an interview.

The responsibilities of a Technician include the following tasks:

• Carry out diagnostic work and support mechanics as set out by the Foreman.
• Carry out fault diagnosis to aid and speed up vehicle servicing.
• Take steps to ensure servicing of vehicles remains within the targeted percentages of the manufacturers’ time.
• Discuss matters with service advisors and customers as required and provide coherent explanations.
• Ensure standards are maintained with regards to vehicle care and safety whilst performing functions.
• Ensure vehicles are returned to the customer after service in a neat and clean condition.
• Complete all necessary and relevant training as required by the OEM (online, classroom, other mediums of training) within reasonable time frames.
• Admin functions:
• Complete forms and documentation included in the company’s service routine.
• Draft and prepare any reports required.
• Mentor apprentices, sign off logbooks, and evaluate their technical ability (if applicable)
• Ensure effective communication with team members and colleagues across departments, with customers, and service providers.
• Participate in marketing campaigns when required for the furtherance of the business.
• Any other duties as may reasonably be required.

Qualifications and Experience

Minimum requirement:

• Qualified Vehicle Technician
• Valid driver’s license
• Nissan Experience advantageous
• Skills and Personal Attributes

Minimum requirement:

• Excellent vehicle diagnostic and fault-finding skills
• Work under high pressure
• Multi-tasking ability