JOB DESCRIPTION

The incumbent in this role should ensure the quality of garments, leveraging expertise to uphold stringent standards, and collaborating closely with the merchant team to curate a portfolio of merchandise distinguished by its exceptional quality and compelling value proposition.

RESPONSIBILITIES

Ensure that all the correct quality processes are adhered to within critical path deadlines as follows.

• Ensure that all garments are fitted on a dummy or model and check fabric specifications (including lab report) of the sample.
• Ensure fit, label, seal, trim & graded spec of sample are correct, seal the sample. Capture seal info onto systems.
• Compile monthly sample tracker report.   

Wearer Trials:

• Conduct wearer trials when testing new silhouettes, fabrications or new suppliers prior to production, in order to get feedback & compile departmental report, ensuring highest quality standards.              

Quality Control:

• Investigate & collaborate with the buying teams in order to make decisions on whether or not to recall products from the stores due to quality or fit issues.
• Conduct factory visits/audits and store visits to ensure compliance and quality standards of products.
• Check 3rd party audits & approve or reject accordingly.                               

Supplier Relations:

• Liaise and collaborate with international and local suppliers to build relationships and resolve queries in order to obtain the best quality products.                               

Product Knowledge:

• Maintain a detailed understanding of garment construction, structure & design components of products as well as the retail market & new product technologies.    

Store Visits & Queries:

• Assist stores with queries & conduct regular store visits in order to check returns, stock on the floor and in the stock room & customer quality complaints in order to resolve queries and record learning in report.

QUALIFICATIONS

Education:

• Grade 12 and relevant tertiary qualification.

Experience:

• 3 Years’ experience in garment technology & pattern making 

Knowledge/ Skills:

• Technical product knowledge in apparel, footwear and intimate wear
• Garment construction knowledge.
• Fabric knowledge.
• Pattern making.
• Manufacturing knowledge.
• Retail market & industry knowledge.
• Numerical skills.
• Communication skills (verbal & written).
• Negotiation skills.
• Computer literacy.                                                
• Business understanding of Milady’s business processes, Mr Price Group Systems and the Milady’s customer advantageous.