Sales Administrator Job at Salt South Africa

• We are looking for a highly organised and detail-oriented Sales Administrator to join a growing technical business. The successful candidate will play a key role in managing customer quotations, supporting the business development team, maintaining customer data and ensuring customers receive accurate and timely service.
• This role would suit someone with experience in a B2B technical sales environment who is comfortable coordinating RFQs, quotations, CRM administration and internal sales support.

Key Responsibilities

• Act as the primary point of contact for incoming RFQs and quotation requests
• Review RFQs for completeness and clarify requirements with customers
• Coordinate the quotation process between sales, technical and procurement teams
• Quality-check quotations for accuracy and professionalism before submission
• Follow up on outstanding quotations and assist in moving opportunities forward
• Maintain accurate customer, lead and RFQ information within the CRM
• Manage customer and supplier onboarding documentation
• Provide administrative support to the business development and sales teams
• Respond to customer and sales enquiries and provide effective internal sales support
• Handle and qualify inbound sales leads
• Assist with forecasting, stock administration and general sales-related reporting
• Coordinate business travel arrangements when required
• Support special projects and ensure actions and deadlines are followed through
• Identify opportunities to improve customer service, administration and internal efficiencies

Requirements

• Grade 12/Matric
• Relevant sales support or administrative qualification/certification
• Minimum 3 years’ experience in a similar Sales Administrator/Sales Support role
• Previous experience within a B2B technical sales environment is highly advantageous
• Strong experience managing RFQs and customer quotations
• Understanding of CRM and ERP systems
• Advanced proficiency in Microsoft Office
• Strong administrative, organisational and data-management skills
• Good commercial acumen
• Excellent written and verbal English communication skills
• High level of accuracy and attention to detail
• Experience with data research and analytics
• Adobe software and POPI/privacy legislation knowledge would be advantageous

Ideal Candidate

• You are meticulous, proactive and comfortable taking ownership of tasks from start to finish. You can manage competing priorities, confidently follow up with internal stakeholders and customers, and understand the importance of accuracy and turnaround times in a technical sales environment.