Job Description

PRIMARY RESPONSIBILITIES

• Prepare sales quotations and forward to customers.

SPECIFIC RESPONSIBILITIES

• Ensure timely creation of quotations and professional submission of all information as requested by clients, ensure follow-up.
• Maintain positive relationships with current and potential clients through timely and professional response to quotation related queries.
• Correspond with and request quotations from subcontracting laboratories for analysis required falling outside Agri Food Laboratory’s scope of capabilities.
• Liaise with technical / operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of new and current business.
• Maintain awareness and understanding of all the company’s services, ensuring that the full range of the company’s services are presented to new and existing clients to maximize sales opportunities.
• Forward potential opportunities to other appropriate Business Lines.

Quality & Health & Safety System

• Adhere to all quality and safety requirements of the SGS management system.
• Actively participate in safety related activities.
• Always wear appropriate protective clothing (where required).
• Adhere to all relevant HSE procedures and protocols.
• Keep workplace and equipment neat and tidy.
• Perform Health and Safety inspections in designated areas
• Report deviations and communicate instructions to improve and maintain the quality system.

Specific Authorities

• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

Education

• Technical diploma / degree – Food science or equivalent an advantage
• High level of written and verbal English (preferably bilingual English / Afrikaans)
• Computer literacy in Word, Excel, Outlook

Experience

• Experience in related fields an advantage