Minimum Requirements:

To qualify for consideration, the following requirements are essential:

• Grade 12 qualification/ equivalent.
• A tertiary qualification in Sales/ Marketing beneficial.
• Must have a minimum of 2 years’ sales experience in the motor industry.
• Good verbal and written professional communication skills in English.
• Computer literacy skills.
• Clean criminal record.
• Valid and unendorsed SA Code 8 driver’s license.

Practical knowledge of:

• The Sales cycle.
• The retail motor industry.
• All related products/ supplementary items/ brand.

Proficient experience in:

• A neat and professional appearance and behaviour at all times.
• Deadline-driven and the ability to work under pressure.
• Customer relationship-building skills.
• Effective negotiation and persuasive influence.
• Honest, ability to work unsupervised and a disciplined work ethic.

Job Specification:

The successful candidate will be responsible for the following:

Sales Responsibility:

• Attend to walk-in customers and telephonic/ email queries promptly and efficiently.
• Invite all customers to make use of the demonstration drive.
• Maintain a high level of customer prospecting and actively engage in business development initiatives.
• Establish a daily call scheduling system to follow up on prospective customer leads.
• Follow up on existing customers according to the company schedule and develop a Spotters network.
• Ensure vehicle unit sales and vehicle accessory sales are aligned with the dealership and/ or franchise requirement.
• Ensure vehicle gross profit percentage is aligned with the dealership and/ or franchise requirement.

Customer Care:

• Ensure to introduce customers to all accessories and additional services, e.g., warranty/ service/ insurance
• Ensure the correct handover procedure is followed once the vehicle is prepared and delivered as per standard requirement.
• Ensure that satisfactory CE levels are achieved as per manufacturing targets.

Administration:

• Keep updated and comply with all applicable Group/ Dealer/ OEM prescribed policies and procedures.
• Complete all documentation in full according to company procedures.
• Maintain accurate records of all transactions and collect all monies due to the company upon delivery of the vehicle.
• Ensure demonstrator/ company car is kept in showroom condition.

Product/ Industry Knowledge:

• Attend all sales meetings, product/ business updates and training courses as required by management.
• Keep updated with new motor industry trends with self-study of relevant reading material.
• Any ad hoc admin/ other responsibilities as and when required, as per management discretion.