Key Duties and Responsibilities:

• Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast.
• Developing the necessary sales organization to meet sales and profitability objectives.
• Ensuring optimum stock of vehicles on premises.
• Ensuring cost control to budget within the department.
• Ensure adequate product display material is available.
• Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.
• Monitor financial performance of sales department weekly.
• Ensure that customer complaints are dealt with timeously and effectively.
• Ensure that vehicle is delivered according to OEM quality and safety standards.
• Ensure that departmental customer satisfaction/ expectation targets are met.
• Ensure direct and indirect costs remain within Company prescribed parameters.
• Ensure that Sales Executives receive new model launch training.
• Establish the staffing levels and the training required to achieve sales objectives.
• Ensure that all floorplan activities are monitored.
• Ensure stock level is kept within company policy requirements.
• Maximize sale of back-end products.

Experience and Knowledge Required:

• A minimum of 5 years vehicle sales experience within the motor vehicle industry. Relevant experience in used car sales is essential.
• Track record of accurate vehicle valuations, setting and adjusting pricing is essential.
• Prior experience in a sales management role; managing, leading, administering and motivating a sales team to achieve objectives, to guide and implement effective sales processes and systems, and to ensure achievement of business sales objectives is preferred.
• A previous successful track record in sales is required.
• Knowledge & understanding of OEM target management and variable margin programmes is an advantage.
• Prior experience in Renault sales or similar brand – highly desired.
• Sales compliance management experience is required.

Qualifications Required:

• Senior Certificate (Grade 12)
• A relevant tertiary qualification NQF6+ (e.g. sales/ marketing/ business management) qualification – an added advantage.