Responsibilities:

Sales:

• Achieve 100% of sales budget units and profitability
• Monitor sales by channel by outlet
• Continuously increase sales per family customer, per category
• Achieve sales mix, as per Sales policy

Customer Relations:

• Foster trust relationships with customers through actions and proactive support;
• Conduct marketing and promotional activities to enhance BSAF sales through channel;

Qualify new business;

• Investigate product problems and deal with related queries;
• Build and maintain trusted customer relationships and provide product training.

Reporting and Business Acumen:

• Collect market data and use intelligently to analyse customer behaviour;
• Report on monthly dealer activity, pricing movement, market changes and competitor strategies;
• Compile monthly/quarterly reports on channel performance;
• Plan and compile itinerary and customer call reports;
• Advise on product range, stock rotation etc.

Technical Services & Support:

• Provide technical product specific support to customers;
• Customer complaint management;
• Assist with admin and customer on-boarding procedures.

Requirements:

• B.Degree in Sales and Marketing or Business Management
• Minimum 3 years experience in similar role
• Minimum 2 years’ junior management experience
• Basic Financial management skills (Profit & Loss / Balance sheet)
• Valid Code 8 Drivers License
• MS Office Intermediate
• Must be able to work independently and under pressure
• Must have a positive momentum, solid work ethic and result driven
• Effective decision making skills, planning & implementation and communication skills
• Effective communication skills – ability to inspire, intellectually stimulate, direct action for achieving results